Privacy Policy

Last updated: November 05, 2025

Precision Machinekraft Pvt Ltd ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

Submit an RFQ: Name, company name, email address, phone number, job title, company address, product specifications, and technical requirements
Contact us: Any information you provide through contact forms or direct communication
Request a quote: Business details and specific requirements related to your inquiry
Subscribe to communications: Email address for newsletters or updates (if applicable)

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

Device Information: Device type, operating system, browser type, and device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, referring URL, and navigation patterns
Location Data: General location based on IP address (country/region level)
Cookies and Similar Technologies: Through cookies, web beacons, and pixel tags (detailed in Section 4)

2. How We Use Your Information

2.1 Primary Uses

We use the information we collect for the following purposes:

RFQ Processing: To respond to your request, prepare quotations, and facilitate communication
Service Delivery: To provide Products and Services, process orders, and manage after-sales support
Communication: To contact you regarding your inquiry, quotation, or service status updates
Customer Support: To address questions, resolve issues, and provide technical assistance
Website Improvement: To analyze usage patterns and improve user experience
Business Analytics: To understand customer preferences and market trends

2.2 Marketing Communications

With your consent, we may use your email address to send you:

Product updates and new service offerings
Newsletters and industry insights
Promotional information about Precision Machinekraft Pvt Ltd

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

3. Third-Party Data Sharing

3.1 When We Share Information

We do not sell your personal information to third parties. However, we may share information with:

Service Providers: Third parties who assist us in operations (email hosting, website hosting, analytics providers) under confidentiality agreements
Legal Requirements: When required by law, court orders, or government authorities
Business Partners: In exceptional cases, with your explicit consent, to fulfill your specific service requirements

3.2 Data Protection Obligations

Any third party receiving your information is contractually obligated to use it only for specified purposes and maintain data security standards consistent with this Privacy Policy.

4. Cookies and Tracking Technologies

4.1 Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for website functionality
Analytics Cookies: To understand how users interact with our site
Preference Cookies: To remember your choices and preferences

4.2 Analytics and Tracking

We currently use analytics tools to monitor website performance. In the future, we will integrate:

Google Analytics: To track user behavior and website performance
Bing Search: For search engine analytics
Facebook Pixel: To understand ad performance and user journey (when implemented)

4.3 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality.

5. Data Security

5.1 Security Measures

Precision Machinekraft Pvt Ltd implements appropriate technical and organizational measures to protect your personal information, including:

HTTPS encryption for data transmission
Secure server infrastructure
Access controls and authentication
Regular security assessments

5.2 Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable laws within the shortest time possible.

6. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes for which it was collected
Comply with legal and regulatory requirements
Maintain business records and support customer service
Resolve disputes and enforce agreements

RFQ and customer data is typically retained for 3 years after the last interaction. You may request deletion of your data subject to legal obligations.

7. Your Rights and Choices

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to obtain a copy in a portable format.

7.2 Correction and Deletion

You can request correction of inaccurate information or deletion of your data, subject to legal retention requirements.

7.3 Opt-Out

You may opt out of marketing communications and certain data collection activities by contacting us directly.

7.4 Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 10.

8. GDPR Compliance (For European Users)

If you are located in the European Union or European Economic Area, the following additional protections apply:

We process personal data on the legal basis of: legitimate business interests, contract performance, or your consent
You have the right to lodge a complaint with your local data protection authority
We will not process personal data for purposes other than those specified in this Policy without your consent
Data transfers outside the EU comply with appropriate safeguards

9. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than India, including countries that may not have the same data protection laws. By using our website and services, you consent to such transfers, provided they comply with applicable data protection regulations.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data breach, please contact us:

Website: pmkindia.com
RFQ Portal: Available on the Enquiry page
Direct Communication: Contact information available on our website

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated to you via email or posted on our website. Continued use of our website and services constitutes acceptance of any revised Privacy Policy.

12. Acknowledgment

By using Precision Machinekraft Pvt Ltd's website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.